---
title: Intercom - How do I find my region?
sidebarTitle: Intercom
---
# Overview

To authenticate with Intercom, you will need:
1. **Region** - The geographic region where your Intercom instance is hosted (EU or AU). Leave empty if using US region. 

This guide will walk you through obtaining your **Region** within Intercom.


### Prerequisites:

- You must have an Intercom account.

### Instructions:

#### Step 1: Finding Your Region

1. Log in to your [Intercom workspace](https://app.intercom.com/).
2. Look at the URL in your browser's address bar:
   - **US Region**: `https://app.intercom.com/...` (default, no region parameter needed)
   - **EU Region**: `https://app.eu.intercom.com/...` (use `eu` as region parameter)
   - **AU Region**: `https://app.au.intercom.com/...` (use `au` as region parameter)

#### Step 2: Enter credentials in the Connect UI

Once you have your **Region**:
1. Open the form where you need to authenticate with Intercom.
2. Enter your **Region** in its designated field.
3. Submit the form, and you should be successfully authenticated.

<img src="/integrations/all/intercom/form.png" style={{maxWidth: "450px" }}/>

You are now connected to Intercom.